There are lots of IT support and service companies out there, but there’s only one Olmec. Here’s what sets us apart and makes us right for you.
- We’re your IT partners.
Calling us in an emergency is great, but what about the support you need after that? To make sure your office technology is running smoothly, we’ll give you Prioritech Consultative Services. You tell us your specific IT needs right from the start, and we’ll schedule a check-in meeting every quarter to see if they’ve changed. Learn more about PrioriTech.
- We give you 24/7 account access.
Use Olmec Online to get instant information about anything we’ve done for you, including recent service, invoices and more. You can even schedule and approve work orders from your computer or mobile device.
- We make it easy to switch from your old provider.
If you’re here, you may not be happy with your current IT provider. Our Technology Transitioning program makes it easy to switch – no hassles, no interruption of service.
- We give you one contact.
Every one of our clients gets a Lead IT Officer. We call this person “LITO”. You’ll call him or her “my new best friend”. This is the person you talk to about anything IT, no matter what it is. In a very short time, your LITO gets to know your business, inside and out. Learn more about your LITO.
- We respond to your critical issues in hours.
Courtesy of our Rapid Response Team. They’re so important that we gave them their own page on our website. Click here to learn more about how they’ll help you.
- We’ll meet or exceed your deadline every time.
When we make a timeline for your project, we don’t start from the beginning – we start at the end, with the date that you want things done. That’s our ArchiTech process, and it makes it easy for us to deliver your tech upgrades when you need them.